Refund Policy – Mogabloom
At Mogabloom, we want you to be fully satisfied with your purchase. If you're not completely happy, please review our refund policy below.
1. Eligibility for Refund
- Refund requests must be made within 7 days of receiving your order.
- Items must be unused, in their original packaging, and in resalable condition.
- A valid proof of purchase (order number or invoice) is required for all refund requests.
2. Non-Refundable Items
- Customized or personalized luggage items are non-refundable.
- Items marked as Final Sale or Non-returnable are not eligible for a refund.
- Used or damaged items not due to our fault are not eligible.
3. How to Request a Refund
To request a refund:
- Contact our customer support team with your order details and reason for return.
- Once approved, you’ll receive return instructions.
Note: Customers are responsible for the return shipping cost unless the item is defective or incorrect.
4. Refund Processing Time
- Once we receive and inspect the returned item, the refund will be processed within 7 working days.
- The amount will be refunded to your original payment method.
5. Shipping Charges
- Shipping fees are non-refundable, except when the item is defective or we sent the wrong product.
6. Contact Us
For refund-related assistance:
- Email: Mogabytebloomopc@gmail.com
- Phone: +91 7397626490
- Address: 3RD FLOOR 84/39 Muthumari (Chetty) Street George Town Chennai Tamil Nadu PIN Code: 600001
Thank you for shopping at Mogabloom — travel smart with quality you can trust.
